The following are suggested to fix the request could not be performed i/o error:

  1. Refresh the drive (switch USB ports cable).

  2. Regenerate drivers using Device Manager.

  3. Run CHKDSK (chkdsk /f /r in Command Prompt).

  4. Use a disk health check tool, such as CrystalDiskInfo.

Where drive I/O errors are consistent, back up data and replace the disk.